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BTC Australia

Modernising BTC.com Australia for Today's Crypto Users

BTC.com Australia recognised the need to evolve their digital presence to compete with modern platforms. New users faced complexity barriers during onboarding, while experienced traders encountered friction in core workflows. They sought a complete redesign that could position them as a contemporary crypto leader while making digital currency accessible and trustworthy for everyday Australians.

Solution Overview:

I redesigned both their web and mobile platforms to deliver a unified experience that empowers users at every skill level—from first-time buyers to seasoned traders. The result: a seamless, secure ecosystem that simplifies crypto without compromising functionality.

My Approach

I centered the design on progressive simplification—streamlining every interaction from initial sign-up to advanced trading. The goal was to transform crypto from intimidating to intuitive, building confidence through clarity, security, and user-centric design at every touchpoint.

1. Streamlined Onboarding for Crypto Newcomers

I redesigned the signup process to guide new users step-by-step without overwhelming them. Instead of throwing all the crypto jargon at once, I broke it into digestible pieces—explaining what they need to know when they need to know it. This helped more people actually complete registration and start trading.

1. Streamlined Onboarding for Crypto Newcomers

2. Real-Time Portfolio Dashboard That Makes Sense

The old dashboard was cluttered and hard to read. I built a clean, modular interface that shows portfolio performance, recent transactions, and market trends at a glance. Users can quickly see how their investments are performing without digging through multiple screens.

2. Real-Time Portfolio Dashboard That Makes Sense

3. Seamless Website to App Translation

I made sure the brand experience feels identical whether you're on desktop or mobile. Same colors, same button styles, same navigation patterns—just optimized for each screen size. Users can start a transaction on their laptop and finish it on their phone without feeling like they're using different platforms.

3. Seamless Website to App Translation

The Result

The redesigned platform positions BTC.com Australia as a serious competitor in the crypto space. New users can get started confidently, experienced traders have the tools they need, and the consistent experience across web and mobile makes crypto feel less intimidating and more accessible.

Most importantly, it feels like a platform you'd trust with your money.

Challenges

  • Redesign an outdated cryptocurrency app and website to meet the expectations of modern crypto users
  • Introduce a streamlined onboarding process for new users entering the crypto market
  • Create a sleek, engaging, and secure user interface that builds trust and encourages transactions
  • Simplify complex crypto functions (buy, sell, transfer, monitor portfolio) for both novices and advanced users
  • Improve conversion across mobile and desktop platforms
  • Establish BTC.com as a serious player in the growing Australian crypto ecosystem

Solutions

  • Designed a seamless experience across both the website and app, ensuring consistency and ease of use
  • Built real-time portfolio dashboards with responsive, modular UI components
  • Created a flexible design system to support accessibility and visual alignment
  • Facilitated a smooth handover to BTC's development team by aligning components to implementation needs

Design Process

  • Discovery & research (crypto UX best practices, market analysis, and competitor benchmarking)
  • Journey mapping & persona alignment
  • Wireframing and prototyping in Figma
  • Visual design: WCAG-compliant colour system, mobile-first scaling
  • Developer handover for implementation in React
  • Optimised the current stage of development based on market offerings and product constraints
Luis Saavedra - Digital Product Designer

Luis Saavedra - Digital Product Designer

I’m a Digital Product Designer based in Melbourne, with a focus on crafting functional, intuitive experiences across web and mobile platforms. I bring ideas to life through user-centered design, blending UX, UI, and front-end to create digital products that are both usable and scalable. I’m passionate about design systems, accessibility, and solving real-world problems through thoughtful design.

Experience Design
User Interface Design
Product Design

Web Design
Accessibility
Visual Strategy